Enrolment
Enrol once, from a code
One phone, fifteen minutes, and the credential the phone keeps afterwards cannot be typed in anywhere else. Nothing is baked into the app.
Delivery
Your drivers, your guest, your margin
A board that shows what needs a driver, a dedicated Android app on the driver’s own phone, and a cash ledger that adds up at the end of the night. No marketplace, and no cut of the order.
Where this is up to. Delivery is software-certified; it has not yet been run through a driver-phone certification. If you are considering a pilot, ask us where it stands and we will tell you exactly.
A delivery
From the board to the doorstep to the ledger
Every step is checked at the server, not just hidden on a screen.
Stage 1
It needs a driver
Unassigned, assigned, out, problem, done — columns you can read across a counter mid-service.
Stage 2
Somebody is actually free
On shift, on break, off shift, and how many drops each driver already holds. Being on the roster is not being available.
Stage 3
The driver accepts it
On their own phone. Accept, pick up, navigate, arrive, complete — each one checked against the assignment on the server.
Stage 4
What is owed is unambiguous
Prepaid, cash on delivery, or an amount in doubt — shown as in doubt, because collecting money that may already have been taken charges a guest twice.
Stage 5
The night reconciles
Float out, cash collected, cash handed back. Folded from payment events rather than typed, and a driver cannot approve their own settlement.
The driver app
A separate app, not the till with things hidden
There is no menu, no order entry, no cash drawer and no kitchen in it. A driver is not a register, and the surest way to keep it that way is for the register’s code not to be in the binary.
Scope
Their own work, and only theirs
Assignments for the signed-in driver, and nothing about anybody else’s deliveries or the restaurant’s takings.
Cash
A ledger that reconciles
Folded from payment events rather than typed. A driver cannot approve their own settlement.
Tips
Tips that belong to the driver
Card tips on the drop and cash a guest handed over, kept separate from company money — because they are not the same thing and never were.
Offline
Offline on the road
A basement with no signal does not stop a delivery being completed or the cash being recorded. It syncs when the phone has bars again, exactly once.
Recovery
Killed by Android, back where it was
Phones kill background apps. The app recovers the active delivery and the payment in progress from its own log rather than from memory.
People
Drivers are staff
A driver clocks on and off like everybody else, on the same timeline, and appears on the same board and the same payroll export. Their hours are hours.
One deliberate exception. The automatic clock-out that ends a shift when somebody leaves the workplace does not apply to a driver who is out on a delivery. Leaving the building is the job.